DMV Facilities Experience Nationwide Network Outage

All DMV facilities across the country are reportedly experiencing a nationwide network outage.

Illinois Secretary of State Alexi Giannoulias posted an advisory on X Thursday morning: “We are currently experiencing a nationwide network outage at our DMV facilities. All DMVs across the country are currently down,” he said.

⚠ ADVISORY: We are currently experiencing a nationwide network outage at our DMV facilities. All DMVs across the country are currently down.

Please call us at 800-252-8980 before you visit our DMVs, as these circumstances may impact operating hours or services. pic.twitter.com/1FMcJytBzf

— Secretary Alexi Giannoulias (@ILSecOfState) March 21, 2024

The secretary of state said the outage may impact operating hours or services and advised people to call ahead before they visit any DMV facilities.

The cause of the outage is unknown at this time.

The following message was sent out by the Colorado Division of Motor Vehicles at about 10:30 a.m., according to 11News:

The Colorado Division of Motor Vehicles is currently reaching out to Coloradans who have an appointment at a State Driver License Office to reschedule their appointment or offer alternative services due to a national outage with the American Association of Motor Vehicle Administrators (AAMVA).

Most driver license services, including online options, are affected, except driver license knowledge tests, endorsement tests and Commercial Driver’s License instruction permit tests, as well as scheduling hearings and requesting motor vehicle records.

There currently is no timeline for when services will be restored. The DMV will provide updates via its social media pages and DMV.Colorado.gov/locations.

Update:

The American Association of Motor Vehicle Administrators (AAMVA) has issued the following statement on the outage:

“From approximatively 09:50 a.m. EDT and 12:30 p.m. EDT today the network that connects motor vehicle agencies across the United States to each other and to various verification services experienced an outage due to a loss in cloud connectivity,” Claire Jeffrey, a communications manager with AAMVA, told Nexstar in an emailed statement. “During that time, there was no ability to process messages that support transactions of driver licenses and motor vehicle titles. This prevented a number of motor vehicle agencies from issuing driver licenses and vehicle titles during the outage.

“AAMVA is working internally and with our cloud providers to determine the root cause of the outage,” the statement concluded.

AAMVA had not identified a cause of the outage as of Thursday afternoon.

This is a developing story. Check back for updates.